Frequently Asked Questions
Q. Can I recycle and ship empty inkjet and laser printer cartridges from anywhere in the world through this program?
A. This program is only available throughout the contiguous United States.
Q. Which items can we send to Recycle4Charity?
A. Please see the Qualifying List for a full list of items that are currently being accepted.
Q. How often can I send in shipments?
A. This is an ongoing program. There are no deadlines for shipping items found on our Qualifying List. The prepaid shipping labels do not expire so you can send one shipment a day or one shipment a year. It’s completely up to you.
Q. Are bulk shipments accepted through this program?
A. A freight pickup can be arranged at no charge to you for shipments containing at least 300 laser toner cartridges that are posted on the Qualifying List. Please contact the customer service toll free at 1.800.588.7960 to arrange a pickup.
Q. How will I know when my shipment arrives at Recycle4Charity??
A. All shipments received at Recycle4Charity are scanned at the door. Then the contents of each box are inspected and the results are recorded in your online account. Once this happens, you will see these results posted in the "shipment history" section of your online account.
Have additional questions? Contact customer service toll free at 1.800.588.7960 between 9AM to 6PM (PST) Monday through Friday. You can also send an email inquiry to firstname.lastname@example.org.